We want you to succeed

The founders of Ottro are industry specialists who are committed to helping new entrants succeed and embrace this dynamic industry. They recognised that parts of the industry—particularly education—were fragmented, and they are focused on improving education as part of their legacy.
Learn from their experience and begin your new career with confidence.

About Us

Sue Fairweather


Experienced professional Leader, Mentor and Specialist in the Management Rights Industry. Leads a group of Hotels & Resorts in Qld, NSW and Fiji. Has owned, managed, acquired, sold and run Holiday & Permanent complexes in Queensland over the past 15 years. Experienced in working with all facets of Management Rights and sets the bar for excellence in the industry.The founders of Ottro, industry specialists, want no more than for new entrants to succeed and embrace this wonderful Industry. 
Segments of the Industry were fragmented, especially education, which is at the forefront of our legacy to the Industry. 
Learn from what we know and enter your new career with confidence.

Stephen West

An industry veteran who has both owned and operated Management Rights. Overseeing the operations of numerous properties on the Gold Coast, along with roles as Asset Manager with Dreamtime Resorts and Strata Manager with Accor. He authored the ‘Professional Management Rights Handbook,’ and consults on matters of compliance, mediation, and workflow structuring.

Marisa Millane

Drawing from a background in Management Rights and notable success in the IT industry over the past nine years, Marisa is a successful entrepreneur and a strong advocate for women’s empowerment. Her extensive involvement in the resorts and tourism sector has given her a sharp understanding of the challenges faced by managers in the industry on a daily basis.

Our Top Four Tips

Know your agreements 

The Agreements are the basis of your Contracts with the Body Corporate buyer - ensure you are completing all duties to the stated standard and frequency                                               

Use Industry Professionals

Legal, finance, accounting - using a person who knows Management Rights will be one of your biggest wins.

Get to learn the business

Learn the schedules and the routines before changing anything.

The Multiplier

Understand how every dollar of profit you make, can turn into many times more with the multiplier.


Created with